Frequently Asked Questions

1. What is shiver?

shiver is an advanced all-in-one Discord bot designed to provide powerful utilities directly in your DMs and servers. No need to download external tools or visit multiple websites - everything is accessible through Discord commands.

2. How do I use the bot?

Add shiver to your server or to your apps, then use slash commands directly in Discord. The bot provides interactive menus and clear instructions for each feature. Visit the Commands page for a full list of available features.

3. Is shiver free?

Yes. Most features are free. We offer a premium tier (Shiver+) with enhanced capabilities and higher limits for users who want to support development.

4. Where can I get support?

Join our Discord server for support, updates, and bug reports. The invite link is available on the homepage.

5. How do I add shiver to my server?

Use the "Add to Discord" button on the homepage. You need "Manage Server" permissions to add the bot.

6. What permissions does the bot need?

shiver requires basic permissions like Send Messages, Embed Links, and Attach Files. Some commands may require additional permissions which are clearly indicated when you try to use them. For moderation commands, the bot needs appropriate admin/moderator permissions.

7. Can I use shiver in DMs?

Yes! Most commands work in direct messages. Simply start a DM with shiver and use slash commands as you would in a server. Note that moderation commands only work in servers where you have appropriate permissions.

8. How often is shiver updated?

We release regular updates with new features, improvements, and bug fixes. Premium users get early access to new features.

9. Is my data safe?

We store only the data needed for bot functionality. See our Privacy Policy for details.

10. Can I suggest new features?

Yes. Join our Discord server and share your ideas. We value community feedback.

11. What is the refund policy?

All purchases (subscriptions and one-time payments) are non-refundable. See our Terms of Service for full details.